1 hour ticket response
Fast assistance is our number one task and this is the reason why we have a team of expert techs who are prepared to offer a prompt solution to any question that you could possibly have. Simply send your trouble ticket from your Online Control Panel and we’ll respond back to you within 1 hour at the latest. As a matter of fact, we work hard and aim for a 20 minute response time.
A Top Quality Technical Support Service
Each member of our client support team has several years of experience in the Linux cloud web hosting plans industry and the vast majority of them have been with us for at least 5 years. They all are prepared to answer all your questions in the most professional way possible.
An Easy to Navigate Help Center
In the Online Control Panel you can find an intuitive Help Center section where you can find quick suggestions on how to use our services. You can see the answers to your queries in the F.A.Q. archive, see more information in the web hosting account management articles or check out the how to video tutorials.