Despite the fact that this is not the most importantaspect in order to recognize a reliable cloud web hosting provider from a bad one or a reseller from a real supplier, the option to call and talk to a live person is a sign that you are not using the services of a one-person firm and that you can get in touch with someone every time you're in need of help. The phone support for hosting services may range from common to expert, so the issues which can be resolved through a phone call differ based on the particular provider. In most cases, these matters are more basic and include billing or first level tech issues because more difficult tasks generally require a support ticket where both you and the system administrators can follow what is going on with a given issue. However, the option to call your service provider will save you considerable time and efforts for the numerous small issues that will eventually show up when you manage your website hosting account.

Phone Support in Cloud Web Hosting

All of our cloud web hosting packages feature telephone support 14 hrs a day even on official holidays, so that if you do not have an account yet, you can give us a call and find out more about our services or whether we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so you're able to call the phone number which is closer to you. In case you're a current customer, we will help you timely with any general and billing issues and with a number of tech issues in order to save you time and efforts - we acknowledge the fact that sometimes it's easier to speak with a live person and get things done immediately. Certainly, some issues simply cannot be taken care of on the telephone, so in such a case you have the option to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there is always somebody to assist you if you have any queries about the semi-dedicated server plans that we offer. Whether you wish to know more about the packages, you have some billing issue or some general issue, you can just give us a call. Despite the fact that some more technical matters may require a ticket to give some time to our tech support team to investigate, we'll assist you with lots of tech questions on the phone as well, saving you time and efforts. Since we have data centers on three continents - in the USA, the United Kingdom and Australia, we have local telephone lines in these countries as well. In case you're in another country, we have a global number where you'll be able to get in touch with us.