Installation and Troubleshooting in VPS Servers
The upgrade features 1 hour of custom work on your web server, so in case you acquire any of our VPS servers solutions, you could benefit from this service and have our administrators do a variety of tasks that you can't perform yourself or you simply have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any program that doesn't perform properly for some reason. You can add the upgrade to your plan as often as you need depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your machine as well, but in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the Linux dedicated web hosting plans we offer at any time that you need it. If you need some custom work from our administrators just after your hosting server is set up, you'll be able to acquire the upgrade during the hosting server signup process, or if you need something to be done later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features sixty minutes of work from our admins on your hosting server, so in case you face any issues to install a third-party software or some program gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it provides.