Regardless of the fact that the hosting service supplied by the different companies is approximately identical, every provider has a personalized platform with its own tweaks and different ways to complete particular procedures. In situations like this, an info-ridden knowledge base would be extremely useful both for persons with zero experience and for technically practiced individuals who will at some point find out how particular operations are carried out, but will lose valuable time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users plenty of time and efforts. The result is more satisfied customers, as they can easily find the info they need, and substantially less work for the support team representatives, because usually most of the inquiries and problems that clients have got are already listed in the knowledge base. If the articles themselves are professionally written and encompass more things, you will be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

If you get a cloud web hosting package through our company, you’ll be bestowed with access to our extensive online help documentation where you will see information about virtually everything connected with our web hosting plans. The topics cover anything from how to create an e-mail account on your phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand way and feature detailed guides on how to complete a certain operation in your Hepsia hosting Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns apps on your PC. The full list of articles will be located in the Help section of the Control Panel, but those that are applicable to a particular Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to acquaint yourself with de facto everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared a detailed knowledge base for all our current and future customers, so in case you get a semi-dedicated server package through our company, you will be able to find any information that you’re searching for at any time. We’ve got a plethora of informative help articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file access permissions?" are merely 2 examples. Our how-to manuals will help you do anything you need – unpack an archive, import a MySQL database, forward a domain name, and so on. Besides, we’ve also got troubleshooting instructions, which will allow you to find out what causes a given problem and the possible solutions for it. In case you cannot send emails or your domain opens an HTTP 500 error message, for instance, you can resort to our knowledge base and recover the issue in no time. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.