Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Warranty

  • Our technical help and support Dept is available day and night to reply to all of your current help inquiries. Every single ticket you post to us is going to be addressed within less than 60 minutes. If your issue demands the help of an administrator, we’ll address the ticket to the technician on duty and will let you know that the case will soon be resolved.

  • Top quality support service
  • Top quality Technical Help And Support Service

  • We are on line for you 24x7x365 to provide guidance and tech support and also to help you with any problem that you may stumble upon when taking care of your virtual server. We can support you with all pre configured programs, such as your Operating System, server management panel (in accordance with the VPS type) and the Online Control Panel designed solely by our company.

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Online Control Panel that is provided totally free with your VPS offers an internal collection of articles. You will see an assortment of detailed how to posts and an array of step by step video training materials that display all the normal site maintenance responsibilities. You can get access to them by pressing the Help or Video buttons in the upper right side of each Control Panel section.