Support Channels

  • 1 hour ticket response time
  • A User Friendly Help Center Section

  • The Help Center section included in your Online Control Panel features a selection of help articles and commonly asked questions. Aimed at solving any common problem that you could stumble upon, they are compiled by our support team of well trained techs.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a selection of instructional video tutorials that visually illustrate how to resolve a typical issue associated with your Linux cloud web hosting plans account. You’ll find the video lessons in the Help Center section.

  • Intuitive help center
  • A Sixty Minute Support Ticket Response Guarantee

  • With all our semi dedicated servers, we offer a 24x7x365 customer support service with a 60 minute ticket response time guarantee. A team of well trained support engineers will be at your disposal to attend to all the queries that you might possibly have. During non busy periods, a reply will be given in even less than twenty minutes.